Try splitting the skills into hard (or technical) skills and soft skills. When creating a training needs assessment, we find it’s best to create a list of skills you want your learners to learn or improve upon. On the other hand, your company may require learners to have a basic knowledge of the software systems they use, or a security certification. This level could be something specific to your industry, or one that meets your company’s goals and objectives.įor example, you may work in the service industry, which requires your learner’s to have a certification in health and safety regulations for your specific Country, State or County. Once you know this, you can set where you’d like their skill level to be. How to conduct an assessment Identify performance gapsįirstly, you need to know what your learner’s skill levels are. Now let’s look a little deeper into a training needs assessment and discover how to create one. It’s a relatively simple method that will help you clearly identify what training you should be carrying out in your organization.
It’s frequently used for employee training but also works for other training like customer and partner training.
Olivia McGarry, Content Marketer at LearnUponĪs we discussed in a previous blog, a training needs assessment is a method used by organizations to discover internal skill gaps and determine what training is needed to fill these gaps.
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